Frequently asked questions
Our support team replies to tickets as quickly as possible. Please include your transaction ID when asking about a payment.
How do I fund my account?
Open Deposit, choose a payment method, follow the instructions, then submit the amount, your payment reference and a proof of payment. Deposits are credited after our team verifies them.
How long do withdrawals take?
Withdrawal requests are reviewed by our team. The status of every request is shown on the Withdraw page and you will get a notification when it changes.
Are returns guaranteed?
No. Plan terms are set by the platform and displayed before you invest, but all investing involves risk.
How does the referral programme work?
Share your referral link. When a referred member makes an approved deposit, a commission is credited according to the current referral rate shown on your Referrals page.